Question 1

What areas do you service?

Accepted Answer

We service commercial properties right across Greater Sydney — CBD, Inner West, Eastern Suburbs, North Shore, Parramatta, Hills District, South Sydney, Sutherland Shire, and more. Not sure if we cover your area? Enter your suburb in the coverage map above, or contact Centra Commercial at info@centracommercial.com.au.

Question 2

Do you service all of Sydney?

Accepted Answer

Yes — we cover Greater Sydney from the Hills District in the north-west down to Sutherland in the south. We're based in Sydney and all our teams operate locally, so response times are fast and coverage is reliable.

Question 3

Do you have a lock-in contract?

Accepted Answer

No lock-in contracts — ever. We earn your business through the quality of our work, not by keeping you tied in. You can adjust frequency or cancel your service with reasonable notice, no questions asked.

Question 4

Will I get the same team each visit?

Accepted Answer

Yes. We assign a dedicated team to your property so they get to know your space, your preferences, and your standards. No rotating strangers — the same people every time, which means consistent results and someone you can actually trust.

Question 5

Do you only do cleaning, or can you handle building & facilities services too?

Accepted Answer

Both. Alongside commercial cleaning, we manage ongoing building and facilities services — common area upkeep, waste and bin management, pressure cleaning, grounds maintenance, general property maintenance and handyman work. One trusted provider for everything your property needs, not just cleaning.

Question 6

Can you coordinate other trades, like electricians or plumbers?

Accepted Answer

Yes. We coordinate a network of trusted, vetted contractors — electricians, plumbers, gardeners, pest control, locksmiths and other specialist trades — so you make one call to us instead of managing a dozen separate providers.

Question 7

Do you work on long-term facilities contracts, or just one-off jobs?

Accepted Answer

Both — but our facilities services are built around ongoing maintenance contracts for property managers, developers and building owners. We scale with your portfolio, from a single building to a multi-site contract.

Question 8

Are you insured?

Accepted Answer

Yes — Centra Commercial holds full public liability insurance. This covers your property and gives you peace of mind that you're working with a legitimate, professional operator. We're also ABN registered (ABN 73 699 930 053).

Question 9

Do you bring your own equipment and products?

Accepted Answer

Yes. We arrive fully equipped with professional-grade equipment and cleaning products — you don't need to supply anything. If you have specific product preferences (fragrance-free, eco-certified, etc.), just let us know.

Question 10

How do I get a quote?

Accepted Answer

Fill in the contact form on this page or contact Centra Commercial at info@centracommercial.com.au. We'll ask a few quick questions about your space and get back to you with a clear, no-obligation quote — usually within 24 hours.

Question 11

How often can you clean?

Accepted Answer

That's entirely up to you. We offer daily, weekly, fortnightly, and monthly schedules — or one-off cleans for post-construction or end of lease. We'll work around your business hours so there's zero disruption.

Question 12

What's included in a standard office clean?

Accepted Answer

A standard office clean covers vacuuming and mopping floors, wiping down surfaces and workstations, sanitising kitchens and bathrooms, emptying bins, and cleaning high-touch points like door handles, light switches, and lift buttons. We customise this to your space.

Question 13

Can you clean after hours or on weekends?

Accepted Answer

For most commercial properties — offices, retail, RSL clubs, strata buildings — cleaning is scheduled outside business hours as standard. Early mornings, evenings, or weekends so your staff and customers never see us. Post-construction and end of lease cleans are arranged around your handover schedule.

RETAIL & SHOPPING CENTRE CLEANING

WHAT'S INCLUDED

Shopfronts & Entrances

Floors & Common Areas

Fitting Rooms & Amenities

High-Traffic Surfaces

After-Hours & Trading-Hours Options

Escalators, Lifts & Signage

COMMON QUESTIONS